When you are a victim of identity theft someone else has used your information/identity as if it were their own.  There are different types of identity theft and there is a different resolution process for each.  The definitions and explanations for the different types are below, and this should help to guide you to the most useful guides, how to sheets, and letter templates for you to use in your particular case.

Remember, if you aren’t sure about what you need, you can always call the toll-free call center at 888-400-5530 for one-on-one assistance.


Financial Identity Theft

You may have received a phone call about an account that you did not open, were unexpectedly denied a credit card or loan, or you have items on your credit report that are not yours.

Additional warning signs for financial identity theft are account takeovers, where someone used your credit or debit card or wrote checks in your name. If this sounds like your situation, click here.

Governmental Identity Theft

You may have had your tax return denied because someone had already filed using your name or perhaps you were denied government benefits because someone was already claiming them using your identity.  If this sounds like your situation, click here.

Medical Identity Theft

You may have received bills from doctors you never visited or your insurance statements are showing you received care at a hospital in a state where you never lived.  Perhaps your medical records are stating you have a health condition that you do not have.  If this sounds like your situation, click here.

Criminal Identity Theft 

You may have been told at a traffic stop that there is a warrant out for your arrest or that you failed an employment background check because it showed criminal charges that were not yours. If this sounds like your situation, click here


If your situation involves a child, you will want to visit our child identity theft page. You can also view a state by state listing of resources and laws on our State Resources page.

If you are a consumer who wants more information about how to protect yourself from identity theft, visit our consumer page. Remember that no matter your problem or concern, we are here to help.  Please do not hesitate to call us Toll-Free at 888.400.5530 to speak with an advisor for free assistance. You can also reach us through LiveChat or via This email address is being protected from spambots. You need JavaScript enabled to view it.


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